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Hello,

Thank you for contacting Odoo support. I would be happy to assist you in this matter.

I see you are enquiring about how many emails can be sent during a day and how you can raise your email limit.

Your email limit was set at 200 emails per day; however, since you meet the requirements, I raised it to 400 emails per day.

Please keep in mind that the daily limit will only be increased in increments, to protect other customers who share the email server.

Before increasing your quota, we verify the following points:
- Your bounce rate for mass mailing should be less than 5%.
- Your emails must have an unsubscribe link.
- The email content must be relevant to your business activity.
- The recipients' email addresses must not have duplicates.

We will consider increasing your daily limit only after you show a good track record of deliverability, which means a low spam rate, low bounce rate, and low unsubscribe rate over a period of time.

If you require a further increase in your daily limit in the future, please create a new ticket for evaluation.

Alternatively, you can use an external email server to send emails from your Odoo database without any limit restrictions by Odoo. You can find the documentation on how to configure this here: https://www.odoo.com/documentation/latest/applications/general/email_communication/email_servers.html

Another suggestion is to have your users handle their notifications via Odoo, which will free up your email limit for communication with customers rather than internal notifications.

I await your response. As always, I am here if you have any further questions or concerns regarding this.

Best regards,

Colin

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Colin Dunkle

Functional Support Analyst

Buffalo (BU):

Odoo Inc. 

40 Fountain Plz – Floor 9

Buffalo, NY 14202

Emergency Support Line: +1 (716) 249-2880

+32 81 81 37 00 | info@odoo.com | https://www.odoo.com